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Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

Rebel with a Cause: An Interview with Czech Artist David Cerny

Meet the man himself   |   July 2017

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One of Prague’s most enigmatic sculptors, this interview with David Cerny reveals his feelings about both his works and the Czech capital

© David Cerny

Famous for outraging everybody from the Soviets to the upper echelons of the EU with his artistic antics, David Cerny has always believed that a message should stand out in his art: “That’s why it’s called art and not “design” – it must have something behind it”. Here, we let Prague’s foremost artist speak for himself about some of the feelings behind his powerful public sculptures, as well as his take on his hometown.

Quo Vadis is one of your most famous sculptures. Can you tell us about its background and meaning?
I based that piece on the reunion of Germany. It symbolised the movement’s beginning. Prague played a major role in the collapse of Communism in the so called ‘Velvet’ Revolution.

Do you have any projects on the go at the moment?
So many. Perhaps five right now. But that’s nothing compared to the dozen more I have on post-it notes stuck all over my computer screen.

Can you give us any details?
I have, rather surprisingly perhaps, four building designs in process as I’m working on establishing an architectural studio. That’s alongside a few international and local sculpture enquiries I’m dealing with.

Are there any particular works that you’re especially proud of?
Well, of course, but I can’t point the good ones out because that’ll show you the bad ones!

What’s your favourite medium to work with?
I like outdoor materials because they are idiot-proof. Not just conceptually, but because people who attempt to destroy them usually fail.

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Do you feel that art has become a sophisticated means of self-promotion for artists?
Yes, I’d say so. Artists are rapidly transforming into mere performers. They’re so used to getting money for their works; their openings; their words, that the content of their pieces has ceased to matter – it’s the financial end that counts.

Are there other conceptual artists, like Jiří Kovanda, you consider precursors to your own oeuvre?

I prefer other Czech artists to Kovanda. The reality is, if I do have any precursors then I’m not aware of them. I’m a rather solitary person.

Where do you go on a night out in Prague?

I often spend my nights at MEETFACTORY, a space for performing arts on Ke Sklárně.

You founded MEETFACTORY. What was the inspiration behind it?

After spending two years doing art programs in New York, when I returned to Prague I felt it was missing something like a residency program. So I started one myself.

What would you recommend visitors experience on their first trip to Prague?

DOX, the Technical Museum, and one of the National Gallery exhibitions.


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