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Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

How to Spend Winter in Budapest

Make the most of the season   |   September 2018

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Winter in Budapest is a magical time of year. From snow-capped sightseeing to soaking in thermal baths and ice skating on the city’s frozen lakes, here’s how to get the best out of Budapest this winter

Szechenyi Baths © Szechenyi Baths

Budapest may be most famous as a summer destination, but the city in the snow is a sight worth travelling for. When Budapest’s lakes freeze over and its historical castles receive a dusting of white snow, the whole city takes on a new appearance that’s, quite simply, breathtaking; picture a charming winter scene in a snow globe and you’re almost there. And as it’s quieter during winter in Budapest, there are also fewer people to get in the way of your explorations. From ice skating at City Park Lake to the thermal baths of Budapest and even a warming glass of Hungarian wine, here’s how to get the best out of Budapest this winter.

Get your skates on at City Park Lake

During the summer, Budapest’s lakes are places of relaxation, but in the winter when the waters freeze over, they develop a whole new character and become action-packed ice skating rinks. Whether you’re a beginner or an expert, there are plenty of opportunities for ice skating enthusiasts to strap on their skates and take to the ice. As one of the oldest and largest rinks in Europe, City Park Lake is the most famous. It’s also one of the most picturesque, set in the shadow of the magnificent Vajdahunyad Castle.

Enjoy snow-capped sightseeing

Don’t shy away from sightseeing in fear of the freezing temperatures. Some of Budapest’s most monumental buildings look that bit more spectacular with a coating of fresh power. Every year when the snow starts to fall, the castle district is transformed into a picture-perfect winter wonderland fit for a king. The snow-capped Royal Palace alone is worth venturing outside for. Throw in the Matthias Church and the Fisherman’s Bastion and you’ll be so awe-struck you’ll forget about the cold.

Visit the thermal baths of Budapest

A visit to the famous thermal baths of Budapest is a highlight for most visitors, but the experience is even more satisfying during winter. If you’re feeling brave, visit Széchenyi Baths on a chilly day and submerge yourself under the steaming waters of its outdoor thermal pools, where the contrast of cold air and hot water does wonders for the body. Alternatively, steer clear of the crowds at the lesser-known (but equally striking) Ottoman-style Veli Bej baths, the oldest Turkish hammam in the city. You can even treat yourself a massage while you’re there.

Ice skating at City Park Lake © iStock/liaj
Parliament in the snow 2 © iStock/neirfy

Warm up with Hungarian wine

Sometimes, no matter how many layers you put on, nothing warms you up more effectively than a steaming glass of mulled wine. Luckily for visitors, wine o’clock lasts all day during winter in Budapest. Follow the lead of the locals and sample some of the country’s specialty Hungarian wine at Doblo Wine Bar in the Jewish Quarter and DiVino Wine Bar near the Basilica. After a couple of glasses, you’ll be roasting right down to your toes.

Get active with winter sports

When the snow really begins to fall, it’s time to leave the city and head up the mountain. Normafa Hill, located just 30 minutes from the city centre, is a popular winter sports haven in the Buda Hills. Grab your skis or sled and make the most of winter in Budapest with an adrenaline-fuelled day out. After the long walk up the hill, refuel with some strudel and mulled wine at one of the many local shops.

Soak up some culture

Cold temperatures offer the ideal opportunity to take advantage of Budapest’s myriad indoor attractions. Museums make a great shelter from the cold. From the Budapest History Museum to the Museum of Fine Arts, there’s plenty on offer across the capital. When the sun goes down, go to a concert at St Stephen’s Basilica or enjoy a night of opera or ballet at the illustrious Hungarian State Opera House.


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