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BEST RATE GUARANTEE – GET YOUR FIRST NIGHT FREE


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:
bestrateguarantee.london@corinthia.com
bestrateguarantee.budapest@corinthia.com
bestrateguarantee.prague@corinthia.com
bestrateguarantee.stgeorges@corinthia.com
bestrateguarantee.palace@corinthia.com
bestrateguarantee.lisbon@corinthia.com
bestrateguarantee.stpetersburg@corinthia.com
bestrateguarantee.khartoum@corinthia.com
bestrateguarantee.tripoli@corinthia.com

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:

1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

A Wonderful Family Christmas in Budapest

Festive fun for little ones   |   June 2014

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From watching The Nutcracker to munching Hungarian Christmas cookies, here’s how to have a magical family Christmas in Budapest

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Budapest Christmas with Kids | Christmas Tram © kirandulo/Flickr

Christmas truly is the most wonderful time of the year – made even more magical by the chance to spend some quality time with the family. For those spending the Christmas season amidst the sparkling lights and festive cheer of the Hungarian capital, there are plenty of yuletide activities to enjoy. Whether you want to watch The Nutcracker at the Hungarian State Opera, catch Spejbl and Hurvínek (the Czech Punch & Judy) at the Budapest Puppet Theater, or simply go ice-skating on Budapest’s picturesque lakes, here’s how to spend the perfect family Christmas in Budapest.

Watch The Nutcracker at the Hungarian State Opera

How better to celebrate a family Christmas in Budapest than by watching a festive classic? Performed in the beautiful surrounds of Budapest’s historic Hungarian State Opera, this production of The Nutcracker offers up some contemporary twists on the classic performance. From the dance of the Sugar Plum Fairy to the Clara’s battle with the Mouse King, the evening is sure to be a hit with the whole family.

Catch a Puppet Show at Budapest Puppet Theatre

If all that nutcracking somehow fails to instil some Christmas cheer, catch a show at the Budapest Puppet Theatre instead. Standing for more than half a century, the folks at the Puppet Theatre know how to keep the kids entertained, and with performances taking place throughout the week, there’s a good chance you can see more than one show during your visit – there’s even a puppet version of The Nutcracker!

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Budapest Christmas with Kids | Sledding in the snow © Jim_Pintar/iStock/Thinkstock
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Budapest Christmas with Kids | Nutcracker at the Opera House © Herman Peter

Go Ice-Skating in Budapest

There’s nothing quite like gliding across the ice on a snowy afternoon, so bundle the kids up in their mittens and bobble hats and head out to City Park Ice Rink. Not only is this the largest ice-skating rink in Europe but, found in front of Vajdahunyad Castle, it’s pretty picturesque, too. But if skating on a frozen lake doesn’t float your boat, there are plenty of other places to go ice-skating in Budapest, like the Ice Terrace at Jégterasz or the centrally located Eiffel Ice Rink.

Explore the Vorosmarty Square Christmas Market

From sugary delights like Hungarian Christmas candy, cinnamon pastries and honey cookies, to savoury fare such as freshly grilled sausages and hot potato dumplings, there are plenty of goodies to be found at the Vorosmarty Square Christmas Market. In fact, all kinds of seasonal treats can be found here, including the big man himself, good old St Nick. Head down with the kids on 6th December (during the Mikulás Day celebrations) for the chance to meet Santa and finalise that Christmas list.

Take a Christmas Tram Ride

Once you’ve eaten your way through the Vorosmarty Square Christmas Market, take to the streets with a special Christmas Tram ride. Lit up with tens of thousands of twinkling fairy lights, the trams look especially attractive at this time of year. Winding their way through the scenic streets of Buda and past the Danube River, the rides offer a magical way to enjoy Christmas in Budapest in full seasonal splendour.

Go Sledding in the Buda Hills

If the weather obliges, don’t miss the opportunity to go sledding in the Buda Hills. Normafa Hill is one of the most popular spots for snow-loving locals, with sweeping city views and gentle slopes suitable for even the littlest sledders. To add even more family fun to this festive outing, take a trip on the Children’s Railway and hop out at the Normafa stop – keep an eye out for Santa, he’s known to ride on the train himself during December.

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