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BEST RATE GUARANTEE – GET YOUR FIRST NIGHT FREE


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:
bestrateguarantee.london@corinthia.com
bestrateguarantee.budapest@corinthia.com
bestrateguarantee.prague@corinthia.com
bestrateguarantee.stgeorges@corinthia.com
bestrateguarantee.palace@corinthia.com
bestrateguarantee.lisbon@corinthia.com
bestrateguarantee.stpetersburg@corinthia.com
bestrateguarantee.khartoum@corinthia.com
bestrateguarantee.tripoli@corinthia.com

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:

1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

A Sun-Seeker’s Guide to Lisbon in Summer

Make the most of the warmer months   |   March 2019

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From seaside escapes to boat cruises, there are plenty of ways to make the most of the beautiful weather in Lisbon in summer

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Lisbon in Summer | Beach in Cascais © iStock/gregobagel

Portugal is known for its hot summers and the capital is blessed with wall-to-wall sunshine from June through August. If you’re a sun-seeker, Lisbon in summer should be high on your travel list. From sunbathing at the city’s largest green space, Eduard VII Park, to relaxing at quaint seaside towns like Cascais or exploring the hilltop town of Sintra, here are the best ways make the most of the sunshine.

Edward VII Park

When the summer heats up, follow the locals to Eduard VII Park. The huge green lawn is a prime place for a sun-soaked picnic, while the banks of trees and mosaic of hedges provide some shade from the sun if needed. Take a break from sunbathing to explore the park’s networks of lakes and tropical greenhouses and on your walk discover a host of decorative monuments dedicated to influential Portuguese people, including a grand the monument of the Marquis of Pombal.

Boat trips

One of the best ways to catch some sun is by heading out into the ocean. Whether you wish to rent a boat or join a tour, there are plenty of options (and boats) available. The city’s harbours are filled with modern sailing yachts, motorboats and even tall ships, ready to take visitors on sightseeing tours. Myriad companies and tour operators offer trips – Lisbon by Boat, TagusCruises and Halycon I are a few of the best-rated. As well as being great for getting a suntan, boat trips also provide breathtaking views of Lisbon from the water.

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Lisbon in Summer | Eduardo VII Park © iStock/jackmalipan
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Lisbon in Summer | Estoril coastline © iStock/sam74100

Cascais

The Portuguese coastline is known for its beautiful coves and sandy white beaches. While some visitors choose to take a long drive to The Algarve, there is an excellent option closer to home, the beach town of Cascais (just a 20-minute drive from Corinthia Hotel Lisbon). Cascais is now Lisbon’s version of The Hamptons. Formerly a fishing village and harbour frequented by Kings and noblemen, it’s now filled with gourmet restaurants, high-end fashion boutiques and grand mansions overlooking a charming, intimate beach.

Estoril

A short walk from Cascais is the beach town of Estoril, a great destination to explore in Lisbon in summer. Accessed via a promenade linking the two, Estoril is famous for its sandy beach, Tamariz. It’s also a leisure and entertainment hotspot with a number of premium restaurants, spectacular golf courses and the largest casino in Europe, Casino Estoril.

Sintra

A hilltop town on the outskirts of Lisbon, Sintra is a veritable neverland of Disney-style palaces and green forests. A refreshing break from the city, the sunny town is known for its aristocratic history. Over the decades, Sintra has been home to many members of the Portuguese royal family and a number of grand palaces remain in excellent condition to this day. Head to higher altitudes and feel the breeze while catching some rays as you explore picturesque sights such as the colourful National Palace of Pena and the historic National Palace of Sintra.

EXPLORE THIS CITY


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