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Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

The Best Churches to Visit in Lisbon

Don't miss these beautiful buildings   |   March 2019

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The Portuguese capital’s sacred sites are where to discover the city’s historic charm

Lisbon Cathedral © iStock/pedrosala

The Portuguese capital’s cobbled lanes and narrow streets are best explored on foot. And inevitably, all roads lead to the city’s starring attractions: its cathedrals, churches, monasteries and convents. Centuries-old and each with its own story to tell, our guide to Lisbon’s best churches is a historic and aesthetic journey through the city’s sacred sites.

Lisbon Cathedral

The twin turrets of Lisbon Cathedral are iconic of both the city’s skyline and its history. Constructed around 1147, Lisbon’s oldest church marks Portugal’s switch from Islam to Christianity and houses the remains of the capital’s official patron saint, Vincent of Saragossa, who was martyred for refusing to worship pagan gods. While it’s certainly grand, those seeking extravagant stained glass and gilded chapels should look elsewhere – the cathedral’s interiors are austere compared to others. However, it’s infused with a palpable peace that provides a welcome retreat from Alfama’s bustle.

Church of Santa Engrácia

What Lisbon Cathedral lacks in illustrious interiors, the nearby Church of Santa Engrácia more than makes up for. This beautiful Baroque church, which took nearly three centuries to complete thanks to an insouciant king, finally found fame after its inauguration in 1966 as the National Pantheon. Beyond its grand domed façade, it’s all gilded marble and dazzling tiled floors. It’s here that some of the biggest characters in popular history are entombed, including the first president of the republic and singer Amália Rodrigues, who was instrumental in popularising Fado music across the world.

Estrela Basilica

Officially the Basilica of the Sacred Heart of Jesus, this beautiful Neoclassical cathedral, crowned with a rococo dome, towers over Lisbon from its lofty perch in the southwestern barrio of Estrela. Its façade is impressive, but its interiors are more so, awash with a kaleidoscope of pastel marbles arranged in beautiful geometric designs. The cathedral’s highlight lies beyond Queen Mary I’s tomb: a nativity scene of 500 cork and terracotta figurines carved by celebrated 18th-Century sculptor Joaquim Machado de Castro.

Lisbon Church © iStock/Terraxplorer
Santa Engracia church © iStock/Lenorlux

Carmo Convent

An eerie casualty of the earthquake that devastated the Portuguese capital in 1755, Carmo Convent’s grand nave lost its roof and is now open to Lisbon’s blistering blue skies. One of the best churches in Lisbon for budding photographers, the beautiful Gothic ruins house an archaeological museum. However, this intriguing collection of Palaeolithic relics and South American mummies plays a cursory supporting role to the starring sky-clad skelton of the building.

Jerónimos Monastery

An immense, ornate sprawl dominating the historic district of Belém, Jerónimos Monastery’s UNESCO World Heritage status is well-earned. It’s steeped in history and carved with beautiful nautical details that nod to the country’s fascination with exploration and discovery in the 15th century. Vasco da Gama and his men spent the night here before embarking on their expedition to the East in 1497, and he was eventually laid to rest in the chapel.

Church of São Roche

Not much to look at from the street, Lisbon’s Church of São Roche earns its place on our list of Lisbon’s best churches as it’s among the very first Jesuit churches in the world. A step inside hikes up those visitor points significantly. Soak up at the lavish interiors swathed in gilt-edged frescoes, a dazzling gold-embellished chapel and one of Lisbon’s most beautiful painted ceilings. The sheer opulence pays due tribute to the wealth and power of the influential order.

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