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Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

The Best Winter Events in St Petersburg

There's plenty on the st petersburg calendar   |   June 2017

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When the city is transformed into a winter wonderland, warm up with these top seasonal events in St Petersburg

Winter Events in St Petersburg | St Petersburg in winter © iStock/rusm

Russian winters are notoriously cold, but when St Petersburg is covered in snow, the city is at its most beautiful. With picturesque scenes, fewer crowds to contend with and plenty of festive events to enjoy, winter is a fantastic time to visit. From Russian Orthodox Christmas and seasonal shows at Mariinsky Theatre to Russian festival Maslenitsa, here are our top festivals and events in St Petersburg to take the chill off.

St Petersburg Christmas Fair

Christmas is a magical time in Russia. One of the best ways to get in the festive spirit is to visit the St Petersburg Christmas Fair. Great for souvenir or gift shopping, the annual market at Pionerskaya Square has plenty to offer the whole family. Visitors can browse stands selling traditional Russian handmade crafts, sample national foods and enjoy live entertainment.

From 8th January 2018

Russian Winter Festival

One of the biggest events in St Petersburg each winter is New Year’s Eve. From extravagant parties to splendid fireworks displays, there are plenty of opportunities to ring in the new year in style. While many choose to spend the night in the city’s opulent restaurants, bars and clubs, others will gather on the banks of the Neva River to watch a colourful fireworks display over famous sights such as the historic Peter and Paul Fortress.

31st December

Winter Events in St Petersburg | Fireworks over Palace Square © iStock/Lisa-Blue
Winter Events in St Petersburg | Pancakes © iStock/Kisa_Markiza

Russian Orthodox Christmas

Christmas in Russia is celebrated not on 25th December, like many other places in the world, but on 7th January, meaning that in St Petersburg, festive celebrations carry on into the new year. Russian Orthodox Christmas is honoured in a similar way to Christmas in December, with a family feast, but in Russia it is traditional for 12 foods commemorating the 12 apostles to be served.

7th January 2018


Held in the lead up to Lent, Maslenitsa (also known as butter week) is a popular religious holiday in Russia. Celebrations are held across St Petersburg, where people snack on pancakes (the signature food of the festival), enjoy wintery activities such as sleigh rides and sledding, and take part in traditions such as burning straw Maslenitsa dolls on the Sunday of Forgiveness.

12th – 18th February 2018

Christmas at Mariinsky Theatre

There are few things more successful at inspiring that festive feeling than a Christmas show. Throughout December, St Petersburg’s iconic Mariinsky Theatre hosts a series of seasonal concerts and performances. This winter, visitors can choose to watch a rendition of classic ballet The Nutcracker or enjoy the opera-ballet A Christmas Tale, featuring music by music by Pyotr Tchaikovsky.

Throughout December


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