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Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

The Romanov Palaces of St Petersburg

Go behind the glamour   |   June 2017

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Brush up on your Imperial history and discover the romance, the mystery and the tragedy behind one of history's most famous families

The Romanov Palaces of St Petersburg | Gatchina Palace © kosmos111/flickr

The Bolsheviks would be turning in their graves to hear us say it, but the House of Romanov laid the foundations of St Petersburg with that indelible magnificence of the early Russian Empire. The city’s beloved patron and namesake, Peter the Great, became Russia’s first emperor in 1721, and his lineage was responsible for the architectural development of St Petersburg for almost 200 years thereafter.

Discover the tumultuous history of the imperial lineage through the Romanov palaces of St Petersburg, which remain scattered throughout the city today. Embellished with gold yet plagued with whispers of conspiracy and insurrection, these numerous palaces offer valuable insight into the rise and fall of one of the world’s greatest empires.

The Winter Palace

Palace Embankment, 32, St Petersburg, 190000
The Buckingham Palace of St Petersburg, the extravagant Winter Palace was favoured by the Romanovs as their main imperial residence until Tsar Alexander II, whose assassination in 1881 highlighted existing concerns about the size and security of the property. St Petersburg’s most famous and extravagant palace is now home to the world-famous Hermitage Museum, where visitors flock to observe the imperial throne and the extraordinary Malachite Room, which was used as the official drawing room of Alexandra Feodorovna, wife of Nicholas I. The most popular attraction is the Main Staircase, also known as the Ambassador’s Staircase, whose extravagant frescoes, marble balustrades and granite columns are considered the pièce de résistance of the entire palace.

Gatchina Palace

Krasoarmeysky Prospect, 1, Gatchina, 188300
Following the assassination of his father at the Winter Palace, the newly appointed Tsar Alexander III removed his family to safer accommodations at Gatchina Palace. Located on the outskirts of St Petersburg, this sweeping suburban residence can hardly be considered downsizing, and is reserved in style yet imposing in scale. Italian architect Antonio Rinaldi was inspired in its construction by England’s finest stately homes, as can be seen from the weathered limestone and sweeping crescent façade.

The Marble Palace

Millionnaya Ulitsa, 5/1, St Petersburg, 191186
The illustrious Marble Palace is the jewel in the crown of the Palace Embankment in St Petersburg. This decadent design incorporates 32 different kinds of marble and is considered the finest example of Antonio Rinaldi’s neoclassical style.

Originally commissioned by Catherine the Great for her political ally and lover, Grigory Orlov, the palace was subsequently purchased from his heirs and incorporated into the royal palaces of St Petersburg. The famous building is now managed by the State Russian Museum, and houses a permanent collection of modern art alongside a wide range of temporary exhibitions.

The Romanov Palaces of St Petersburg | The Winter Palace © JackF/iStock/Thinkstock
The Romanov Palaces of St Petersburg | Alexander Palace © ahvalj/flickr

Mikhailovsky Palace

Inzhenernaya Street, 4, St Petersburg, 191186
Intended as a christening present from Tsar Paul I to his son the Grand Duke Mikhail Pavlovich, Mikhailovsky Palace wasn’t begun until some 21 years later, when it was passed down through the generations of his children and grandchildren.
Designed by the master of neoclassicism Carlo Rossi, Mikhailovsky Palace is now home to the greatest depository of fine art in St Petersburg, and remains one of the finest examples of 19th century architecture in the city..

Alexander Palace

Dvortsovaya Ulitsa, 2 Pushkin, 196601
The last of the Romanovs hoped to find security and longevity in Alexander Palace, although it would transpire that nothing could prevent the violent assassination of Tsar Nicholas II and his immediate kin in 1918.

Commissioned as a wedding present for Alexander Pavlovich (later Alexander I), the favourite grandson of Catherine the Great, Alexander Palace is a fine architectural monument replete with Corinthian columns and an impressive neoclassical portico. The palace has been recognised as one of the most influential works by Giacomo Quarenghi, and the ongoing restoration project is accompanied by a fascinating exhibition on the history and the lives of the Romanovs.


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