At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.
Process for making a claim:
Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.
Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).
Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.
To make your claim, email the relevant hotel on one of the following:
First nightfree, match rate for rest of stay, no minimum nights
Terms and Conditions:
Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:
1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.
Where culture meets gastronomy: dine at 10 of the best London museum restaurants
Walking around an art museum can be tiring work. Just ask Stendhal, the 19th century author who famously suffered from heart palpitations and fainting spells in the face of masterworks. Whether or not you, too, suffer from Stendhal syndrome, you’re bound to need a refresher after a few hours on your feet. Luckily, you won’t have to wander far for a restorative repast. At these 10 London museum restaurants, from The Keeper’s House at the Royal Academy and the Portrait Restaurant at the National Portrait Gallery to the Rex Whistler Restaurant at the Tate Britain, you’ll dine within sight of priceless pieces – and very well, at that.
Situated within the Zaha Hadid-designed wing of the Serpentine Sackler Gallery, The Magazine Restaurant is a highlight among London museum restaurants – the swooping shapes and white-on-white design scheme make it look like a futuristic airplane hangar. But despite the visually expressive setting, it’d be a mistake to overlook the food: guided by head chef Emmanuel Eger, the menu includes global plates like grilled courgettes with ras el hanout and goats curd.
If you’re visiting the Royal Academy and feeling peckish, it’s only natural to pair the British masterworks with British fine dining. Happily, it’s just a short stumble over to The Keeper’s House, where you can find seasonal dishes like welsh lamb shoulder ragout with creamy polenta. And it shouldn’t be hard to find: just look for the Tracey Emin neon over the entrance.
Dine at the Tate Britain’s aptly named Rex Whistler Restaurant and you’ll be almost rubbing shoulders with the artworks – the eatery does take its name, after all, from the vibrant Whistler murals that wreath the walls. Do note, as well, the wine list, which is infamous for its scope and quality. A bit of tipsy perusing after lunch really sounds a treat, doesn’t it?
While it’s only footsteps from the scrum of Trafalgar Square, you’d never know it: The National Dining Rooms at the National Gallery are a humming sanctuary for members of the culturati, both local and transient. In a warm, wood-lined dining room designed by architect David Collins, diners indulge in plates like grilled octopus with Jerusalem artichokes and wild fennel.
London past and London present: you’ll encounter both when dining at the Portrait Restaurant at the National Portrait Gallery. Inside the museum are portraits of famous Britons, while, from the restaurant, you’ll be able to take in panoramic views of the city as it stands today. And then there’s the food – even if you’re not hungry enough for a full meal, you can’t go wrong with a traditional afternoon tea.
The Wallace Collection, hidden away in Marylebone, is itself something of an undiscovered jewel on the London museumscape, and its unabashedly lovely Wallace Restaurant is a standout among the top London museum restaurants. In-the-know culture vultures venture here for elegantly catered afternoons – and terrace seats under the luminous skylight.
Set across three visually splendid dining rooms, the V&A Café is a wonderfully pleasurable environment in which to while away the afternoon, in the company of a scone and a pot of Earl Grey. It’s also worth noting that, in an earlier guise, the V&A Café was the world’s first art museum eatery. Perhaps that calls for a toast with something harder, come to think of it.
Recently refurbished, the Court Restaurant is more than just a way station for those whose feet have wearied while wandering Britain’s most attended museum (though it is surely that, too). From its white tablecloth-bedecked tables, guests are afforded eagle-eye views of the museum’s heart – as well as refined cooking that is the perfect match for the impressive setting.
Given that it’s partnered with the Design Museum, the Blueprint Café takes its aesthetics seriously. For evidence, just look to the patio-style dining space, whose windows look out onto Tower Bridge and that ineffable London skyline (with binoculars provided, to really take in the view). The philosophy extends to Chef Martyn Moody’s menu of clever, brightly flavoured fare.
The Gallery Mess, like the venue in which it’s situated, is an admirable mix of classic and cool. Within a brilliantly white space – broken up by brick walls and, naturally, pieces of art – well-appointed gallery-goers fork through plates of lamb noisette, wild mushroom risotto, and even whole lobster.