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Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

Top 10 Things to See at The Gulbenkian

These are the must-sees on our wishlist   |   June 2017

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Ornate armchairs. Exquisite jewellery. Even ancient Egyptian funerary masks – there’s plenty to see at the Gulbenkian

The Gulbenkian Top 10 | Book of Hours © Museu Calouste Gulbenkian

When you’ve had your fill of custard tarts and put the finishing touches to your tan, what better way to spend an afternoon than soaking up some of Lisbon’s artistic attractions? The collection of oil magnate and art collector Calouste Gulbenkian spans centuries, cultures, nations and artistic mediums and is, shall we say, comprehensive, totalling over 6,000 pieces in all. About a sixth of the collection is currently on display in the Gulbenkian’s permanent exhibition, but as that’s still over 1,000 pieces, we’ve selected some of our favourites to search out on your next visit. From Ruben’s famous portrait of Helena Fourment to ornamental jewellery by René Lalique and even an ancient Egyptian funerary mask, here are our top 10 things to see at Museu Calouste Gulbenkian.

Portrait of Helena Fourment

The only work by Peter Paul Rubens on display at the Gulbenkian, the striking Portrait of Helena Fourment depicts the artist’s second wife. Said to be one of Calouste Gulbenkian’s favourite pieces, this is definitely one to add to the itinerary.

“Dragonfly” Brooch by René Lalique

The museum has an entire collection devoted to the beautiful work of René Lalique, but his “Dragonfly” brooch has to be one of his most eye-catching creations. Presented at the 1900 Paris Universal Exhibition, the brooch is a sparkling hybridisation of woman and insect, made of gold, enamel, moonstones and diamonds.

Aboukir "Medallion"

Discovered in Aboukir in Egypt in 1902, no one knows what this “medallion”, and the other 20 found alongside it, were used for, but it’s thought that the iconography dates back to one of the immediate successors of Alexander the Great. This medallion shows the head of Alexander on one side, with a hunting scene on the reverse.

The Wreck of a Transport Ship

Turner’s chaotic and tumultuous seascape (c.1810) is indicative of the artist’s power with a paintbrush. A naturalistic scene, The Wreck of a Transport Ship shows a boat being battered and broken apart by fierce waves, as another attempting rescue also fights to stay afloat.

The Book of Hours of Isabel of Brittany

Also known as “The Hours of Lamoignon” (after one of the book’s previous owners), this ornate prayer book was created in Paris between 1420 and 1430, by one of the most revered illuminators in the city. The eponymous Isabel of Brittany was the granddaughter of King Charles VI of France and is depicted in several of the miniatures.

The Gulbenkian Top 10 | Coromandel Screen © Museu Calouste Gulbenkian
The Gulbenkian Top 10 | Portrait of Helena Fourment © Museu Calouste Gulbenkian

Statue of Diana

Purchased from the Hermitage Museum in 1930, Jean-Antoine Houdon’s marble statue of Diana was scandalous (and therefore, predictably popular) at the time of its creation, largely due to its unconventional nude depiction of the virginal Roman goddess of the hunt. “Smut” aside, Diana is one of the Gulbenkian’s prize possessions, and should feature on any museum excursion.

“Animal Fighting” Carpet

Not your average rug, this luxurious 16th century Persian silk carpet shows figures from mythology and earth-bound animals in fierce combat. Displaying just how broad the collection really is, this carpet ranks among our top pieces to see at the Gulbenkian.

Ancient Egyptian Funerary Mask

Although the name of the deceased has long since been lost, his idealised face remains, immortalised in gilded silver. Dating back to the 30th dynasty (that’s 664-525 BC), Mr Gulbenkian picked up this Egyptian funerary mask at Sotheby’s in London in 1928.

George Jacob Armchair

Once found in Fontainebleau Palace (in Queen Marie Antoinette’s boudoir, no less), this ornamental armchair was one of a set commissioned from the renowned menuisier, George Jacob. One of the more unusual pieces on display at the Gulbenkian, this exquisite armchair dates from 1785-86.

Coromandel Screen

Coromandel screens may feature on most interior junkie’s wish lists, but this pristine 17th century example is particularly special. An ornate Chinese screen sporting some unusual painted paper panels, these rare decorative paintings depict scenes of celebration and everyday life, as well as allegorical tales.


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