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Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

Top 10 Things to See in The Hermitage Collection

Read on to discover our favourites   |   July 2018

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Time-short art lovers need look no further than our essential guide to one of the world's most prolific collections

The Hermitage State Museum © Brian Raisbeck

So you’ve been to the Louvre; you’ve craned your neck to examine the Sistine Chapel, and you’ve traipsed the breadth of the Prussian parks and palaces in Berlin. Well, you needn’t have bothered – St. Petersburg has it all, housed in the State Hermitage Museum, formerly the imperial palace of many a great tsar and tsarina. The Hermitage Collection contains a mind-boggling three million items spread across 120 different rooms. You could spend days in here and not fully appreciate what’s on offer, so take a look at our top 10 things to see in the Hermitage Collection, for next time you’re in town.

Michelangelo's Crouching Boy

A singular artwork by Renaissance sculptor and painter Michelangelo, this unfinished marble statue depicts a crouching boy in the nude. It is the only piece of his work within the Hermitage’s hallowed halls.

Statues of Atlantes

The building of the New Hermitage, which was designed to house the imperial museum collection, is guarded at the portico by 10 columned granite figures each representing a different artist, scientist, or thinker from history.

Treasure Gallery

Between the rare pieces of Scythian and ancient Greek jewellery showcased in the Gold Rooms, and the exquisite collection of the Diamond Rooms, the immeasurable worth of the Treasure Gallery speaks for itself.

Raphael's Madonna Conestabile

One of the highlights of the Hermitage Collection (otherwise known as Madonna and Child), don’t miss the opportunity to see one of Raphael’s seminal masterpieces up close and personal. The collection also comprises an early work on a similar theme, The Holy Family.

Madonna Litta © Axion Gross
Main Staircase © Dennis Jarvis

Malachite Room

The spectacular Malachite Room is a vast sweeping drawing room caked in gold and embellished with lavish crimson curtains and malachite ornamentation. Once the drawing room of Empress Alexandra Fyodorovna (wife of Nicholas I), this room is particularly impressive.

Kolyvan Vase

If you liked the Malachite Room, then you’ll love the Kolyvan Vase. At a crushing 19.2 tonnes, this is the biggest single piece of jasper in the world, and is a feat of stone-cutting craftsmanship.

Main Staircase

It might not sound like much, but the Main Staircase is one of the museum’s most popular attractions. A cacophony of gilded frescoes and ornamentation, this ceremonial staircase is embellished with granite columns, classical sculptures, and sweeping balustrades of marble.

Peacock Clock

Comprising a mechanical golden peacock, cockerel, and an owl, the resplendent Peacock Clock is a unique timepiece designed by the famous London jeweller and goldsmith, James Cox.

Leonardo Da Vinci Room

Never mind the underwhelming Mona Lisa, the Hermitage Collection contains not one but two masterpieces by Leonardo da Vinci: the Madonna Litta and the Benois Madonna, one of the artist’s most popular works.

Knight's Hall

As one of the largest interiors in the New Hermitage building, this majestic room is unsurprisingly a visitor highlight. The neo-Greek décor was originally intended to host a collection of coins, but today it showcases the history of arms and armour between the 15th and 17th centuries.


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