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BEST RATE GUARANTEE – GET YOUR FIRST NIGHT FREE


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on Corinthia.com.

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on Corinthia.com, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:
bestrateguarantee.london@corinthia.com
bestrateguarantee.budapest@corinthia.com
bestrateguarantee.prague@corinthia.com
bestrateguarantee.stgeorges@corinthia.com
bestrateguarantee.palace@corinthia.com
bestrateguarantee.lisbon@corinthia.com
bestrateguarantee.stpetersburg@corinthia.com
bestrateguarantee.khartoum@corinthia.com
bestrateguarantee.tripoli@corinthia.com

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on corinthia.com based on the following terms and conditions:

1. Your original booking must have been made through corinthia.com.
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through corinthia.com, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where corinthia.com or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on corinthia.com, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in www.xe.com in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

Top Things To Do In Malta With Kids

top family-friendly activities   |   June 2017

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Underground dungeons, sprawling national parks and ancient Roman ruins, discover the best things to do in Malta with kids

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Mother and daughter in Malta © Alexander Shalamov

Although the eat-sleep-beach routine is sure to keep the kids happy for a day or two, leave it much longer and you’re likely to have a full-scale riot on your hands. With its blend of European culture, beautiful scenery and family-friendly activities, Malta offers plenty for you and your kids to enjoy long after the bucket and spade have been abandoned. A ‘via media’ that avoids the vineyards and disposes of Disney, this guide to the top things to do in Malta with kids will take you from the shallow waters of Comino Island to the outdoor delights of the Ta’ Qali National Park and the depths of the Mdina Dungeons.

Comino Island

If you don’t believe the adage that the best things come in small packages, tiny Comino Island – which lies between Malta and Gozo in the Maltese archipelago – will give you some perspective. The set for several films and television shows, there is little construction, no cars and few residents; the air carries the fragrance of local herbs and its turquoise waters are without blemish. Ideal for a day-trip, Comino’s lagoons are shallow enough for young children to swim safely while offering plenty of opportunities to dive further out.

Domvs Romana

Under Roman control for ten centuries, vestiges of ancient empire are still visible in Malta today. Domvs Romana – the remains of a Roman townhouse – was discovered in Rabat in 1881, and is now the site of a newly renovated museum housing some of the best-preserved mosaic floors anywhere in the Roman Empire. A fun day out in Malta with kids, this is a great place to seek shelter from the midday sun while they learn all about the daily life of Roman aristocrats.

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Blue Lagoon Comino © Tyler Olson
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Malta National Aquarium 2 © Flickr/Flavio Ensiki

Malta National Aquarium

Nurturing marine life from the Mediterranean and the Indian Ocean, the Malta National Aquarium in Qawra allows you to get up close and personal with over a hundred species, from sharks and jellyfish to seahorses and clown fish (otherwise know as Nemo). With an emphasis on saving aquatic life from extinction and simulating natural habitats, the aquarium has worked with a number of different NGOs to help local conservation efforts and spread awareness across the region. Even the building is shaped like a starfish, so you know they’re serious.

Ta' Qali National Park

With its profusion of plants and wildlife, this national park has become a popular local spot for leisurely afternoon ambles and picnics. Once the site of an RAF airfield, and heavily bombed during the Second World War, the surviving nissen huts and military structures now house a crafts village where artisans sell filigree jewellery and other handmade gifts. With many of the merchants working on-site, take in the spectacle of their intricate techniques through demonstrations of glass-blowing, metal forgery, lace and woodwork.

Malta Classic Car Museum

In the days before carbon-fibre, car manufacturing was an art. The passion and skill that went into designing such vehicles as the 1956 Ford T-bird and the Honda Shadow are celebrated at Malta Classic Car Museum, a space dedicated to the golden era of motoring. Along with a collection of gramophones, jukeboxes and mid-20th century memorabilia, these exhibits will jump-start and fuel the family’s nostalgia for yesteryear. With its range of classic cars available to buy, tear up the plane tickets and plan a grand tour back home…or settle for a replica model from the gift shop.

Mdina Dungeons

Visitors to Malta have not always been as welcome as they are today; this strategically valuable archipelago has endured a unique and bloody history marked by invasion, occupation and revolt. In the medieval Mdina Dungeons, kids can discover the underground passageways, chambers and cells where enemies of Malta were kept under lock and key. Probably not the best activity for young children, but certainly one of the more exciting and spooky things to do in Malta with kids.

EXPLORE THIS CITY


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