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Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

Your Ultimate Guide to Running in London

Lace up and go    |   September 2019

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Whether it's a jog around the park or serious training loop around the capital, here are some top tips for London runners.

London is a city that’s full of fitness fanatics, it’s home to a wealth of high-end gyms and many swanky classes, but pounding the pavements is a free form of exercise that is also very popular here. With a multitude of green spaces and many iconic sights to see, this city is a runner’s haven. Here are our top tips for running in London.

Run early

There is no doubting that London is a busy city, so if you don’t want your run to be interrupted by tourists and commuters, it’s best to hit the streets early. From tranquil streets to stunning sunrises and a magical atmosphere as the city wakes up, an early run will allow you to experience a side of London that not many tourists get to see. It’s also the best time to take photos of the city as you’ll capture the city’s landmarks without the crowds and with the glow of the morning light.

Stay safe

When running in London it is important to dress appropriately. The city is famous for its rain and changeable weather. Be sure to check the forecast before heading out and bring some waterproofs if necessary. If running in the winter, wrap up warm and keep an eye out for ice and slippery pavements. And if venturing out in low light, opt for reflective clothing to keep yourself visible in the traffic.

Speaking of traffic – London roads are busy and, depending on what you’re used to, the traffic might surprise you by coming from the other direction. Make sure to stop at every road and wait for the green man at traffic lights before crossing.

Go! Running Tours

Run with others

Running with others is another great way to keep safe. It’s also a good way to make the run more enjoyable. If you’re on a business trip, try organising a morning run with colleagues before you get stuck in the meeting room all day. You could also try a running tour to combine running with sightseeing. Go! Running Tours offer guided tours of the city, providing the perfect way to see the city on foot. Their local guides will pick you up from Corinthia London and show you the best the city has to offer, at a pace that suits you.

Plan your route

Although running can be a nice way to get lost in a city, if it’s your first time in London, we highly recommend planning your route. Corinthia London is ideally located next to the Thames and the Royal Parks, offering access to some of the most popular routes amongst local runners. Ask at the hotel or check out websites such as MapMyRun and Strava for routes in the area. Be sure to avoid Oxford Street and Piccadilly Circus, especially during peak times, as these are the most congested shopping areas.

Explore the parks

There are plenty of parks to choose from, in close proximity to Corinthia London. Hyde Park, Green Park and St James’s Park may take your fancy or a little further afield, you’ll find Regent’s Park too. You could even try running the Diana Memorial Route, which takes in four of the Royal Parks in a figure-of-eight loop. The route gives you the chance to see many landmarks along the way, such as Kensington Palace, Buckingham Palace and Spencer House. To see other parts of the city, try Hampstead Heath to the north or Victoria Park to the east.

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