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Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

Unmissable Maltese Events in 2019

Make the most of your time on the island   |   January 2019

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From colourful carnivals to the Mdina Grand Prix, this is when to plan your visit to Malta this year

Earth festival fans © iStock/PeopleImages

There’s little Malta loves more than a good party, and every year a healthy hand of festas sparkle across its calendar. Malta’s 2019 events include the usual confetti-sprinkled run of street parties alongside music festivals, cultural celebrations and the famous Mdina Grand Prix. Here are the events you can’t afford to miss this year in Malta.

Feast of St Paul’s Shipwreck

Of Malta’s myriad colourful festas, there are two that are particularly special. One of these is Victory Day on 8th September, and the other is the Feast of St Paul’s Shipwreck, where the beautiful capital Valletta erupts in a vibrant celebration of pomp and pageantry to mark the day that St Paul’s ship was blown off course onto Malta’s shores—with the merriment lasting long into the night.

Across Valletta
10th February

Karnival Ta’ Malta

With its raucous roots in 1535, when Grand Master Piero de Ponte introduced it as a night of revelry for the Knights of the Order of St John, Malta’s carnival brings with it a riot of colour, explosions of confetti and dramatic masquerades. Sugar-coated almonds are the snack du jour, and there’s plenty prinjolata—a towering assembly of cake, fruit and cream—to go around. Valletta is where you’ll find most of the action, but there are also miniature takes on the tradition across the archipelago.

Across Malta and Gozo
28th February – 5th March 2019

The Maltese International Fireworks Festival

Valletta’s skyline, dominated by the grand dome of the Basilica and St Paul’s Pro-Cathedral, is one of Europe’s most photogenic. But cast blooms of colour and cascades of glitter among the stars above it, and no photograph can do it justice. Four nights of spellbinding pyrotechnics illuminate the skies for The Malta International Fireworks Festival, culminating in a dazzling crescendo on the final night. Of Malta’s 2019 events, this is the real showstopper.

Grand Harbour, Bugibba and Marsaxlokk
24th April – 4th May 2019

Carnivale © iStock/PeopleImages
Fireworks © iStock/nitimongkolchai

Earth Garden

A laid-back mélange of music, yoga and creativity colonises a shaded sweep of Ta Qali National Park for Earth Garden. Primarily a music festival, and one that places Malta firmly on the global festival map, the line-up is refreshingly broad. World music nudges up against psychedelic trance, with detours into reggae and blues. Bohemian attire and flower garlands are optional.

Ta’Qali National Park
30th May – 2nd June 2019

Notte Bianca

There’s a growing sense of expectation across Malta as the first Saturday of October –and Notte Bianca – approaches each year. As night falls, Valletta is awash with lights and music, and the city throws open the doors of its museums, churches and state palaces for free access to the public. Piazzas are illuminated for live performances and cafés and restaurants stay open well into the night.

From City Gate to Fort St Elmo, Valletta
5th October 2019

Malta Classic Mdina Grand Prix

Automobile enthusiasts and socialites alike cluster on the island of Malta in autumn for the Mdina Grand Prix. The circuit surrounding the ancient city’s fortified walls puts classic cars to the test with a thrilling four days of racing. The white-knuckle event culminates in a glittering award ceremony on Sunday evening at the Corinthia Palace Hotel & Spa.

12th – 13th October 2019

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