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Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

What to buy when in Hungary

Put these items on your shopping list   |   January 2019

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From wine to tea sets, here are the best Hungarian souvenirs and gifts

Hungary isn’t short on markets or shops, so a spot of shopping alongside all of that sightseeing is probably a good idea. Whether you’re looking for a small keepsake from your wonderful trip or a gift for friends and family back home, here are Hungary’s must-buy items to definitely make room for in your suitcase.

Porcelain pieces

Porcelain manufacture is firmly part of the heritage of Hungary and you’ll find marvellous pieces all over the country. Whether you invest in an entire tea set or simply select one special item to treasure, you are bound to be impressed by the craftmanship. You may even be able to get your hands on some world-renowned Herend porcelain – it’s even thought Princess Diana was a fan.

Tokaji Aszú wine

From the region of Tokaj, this is one of Hungary’s most famous sweet wines. It’s a full-bodied wine that should be enjoyed with dessert to harness its full potential. Of course, wine is always a great holiday gift, but a bottle of this sweet stuff as a token of your memorable stay in Hungary is sure to be a real winner.

Embroidered tablecloths

Hungarian folk art takes on many forms, but it is probably best observed in the form of beautiful embroidery. It’s distinctive because of its oversized floral patterns and attention-grabbing bright colours. Tablecloths are a traditional purchase that your loved ones can cherish, but this iconic embroidery can also be found adorning clothing and other textiles, so you can take your pick.


Historically, a spice only grown by aristocracy after it was brought to Hungary via the Balkans, paprika is now a staple of any Hungarian diet. Used to flavour national favourites like goulash soup and Lecsó, Hungarians are more than partial to a bit of spice. It’s a nifty little gift for friends back home as it’s actually useful (unlike many garish fridge magnet souvenirs) and it won’t take up too much room in your luggage. And if you’re really into paprika, the country is home to two dedicated paprika festivals as well as two paprika museums.


Pálinka is a fruit brandy that has been consumed for over 500 years – as a medicine, a digestive and of course, a delicious drink. Available in a variety of different flavours such as apricot, plum and cherry, you are bound to find a fruity flavour to take your fancy. Finish off a meal with a shot of it and if your taste buds are sufficiently satisfied, you can pick up a bottle in a local supermarket to accompany you home.

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