Make A Reservation
Modify or cancel a reservation
Terms & conditions


At Corinthia, we always strive to provide the best rates on our website. If you don’t think we have, we’ll pay for 100% of your room on the first night, and price match the rest. Should you find a lower price elsewhere, please submit a claim within 24 hours of your original booking and we will respond within two working days. Please note, this also applies to discounts and promotions available on

Process for making a claim:

Step 1. If within 24 hours of a confirmed reservation with Corinthia Hotels made on, you find a lower rate for the same hotel, room type, inclusions, stay dates, discounts and payment conditions, please contact the relevant email address from the list below to make your claim. All claims must be made within 24 hours of the original booking and at least 24 hours prior to the standard check-in time of the hotel.

Step 2. Your claim should be supported by the URL where the lower rate was found and a screen shot which clearly displays the date of stay, room type, same hotel, inclusions and payment conditions of the lower rate offering on the competing website. Please include your contact information (name, email and phone number).

Step 3. If we are able to verify that the lower rate found qualifies for the Best Rate Guarantee, and all other terms and conditions are met, Corinthia Hotels will pay for 100% of the room charges of your first night, and will price match the room for the rest of your stay. You will be charged for all nights booked at the matched rate, minus the first night which will be free.

To make your claim, email the relevant hotel on one of the following:

First night free, match rate for rest of stay, no minimum nights

Terms and Conditions:

Corinthia Hotels guarantees the best online rate on based on the following terms and conditions:

1. Your original booking must have been made through
2. The lower rate must be found and the claim submitted by email within 24 hours of the original booking and at least 24 hours prior to the standard check-in time at the hotel. If the original booking was made within 24 hours of arrival, the Best Rate Guarantee is not applicable.
3. The Best Rate Guarantee only applies to published rates available to the general public online, which can be found and booked immediately without any kind of restriction or payment restrictions.
4. The lower rate found must be for exactly the same booking criteria - the same hotel, the same room type, same inclusions, the same stay dates, same number of guests, the same rate description and, if applicable, the same promotion. The cancellation and advance purchase policy and all other terms and conditions of the stay must also be identical. If the claim refers to a reservation consisting of several nights' accommodation, the average rate for each night will be compared to the average rate for each night, for an identical reservation, using the website where the lower rate is found.
5. Corinthia Hotels will verify the lower rate claim and respond within two working days of the claim being made. *Claims will be processed from Monday to Friday, between 9am to 5pm, at the hotel's local time.
6. The rate comparison will be made net of any taxes, gratuities or any other fees or charges associated with the room rate, and the lower rate must still be available at the time the hotel validates the claim.
7. The Best Rate Guarantee is void where prohibited by law. Corinthia Hotels reserves the right to modify or cancel its Best Rate Guarantee policy at any time in its sole discretion and without prior notice.
8. Corinthia Hotels has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the lower rate found is genuinely available and that the claim meets all terms and conditions. In case of dispute, Corinthia Hotels' decision is final.
9. In the case of a fully prepaid rate booked through, Corinthia Hotels will refund the difference to your credit card, if applicable, within 30 business days of submitting your claim. Corinthia Hotels is not responsible for any fees associated with cancelling a reservation made through a different channel.
10. Best Rate Guarantee will be suspended during times where or certain rates are not available due to an outage, a technical issue or a circumstance beyond Corinthia Hotels' reasonable control.
11. The Best Rate Guarantee does not apply to rates found offline, negotiated corporate rates, group or MICE rates, opaque provider rates or rates requiring membership in a club or other organization, governmental rates, direct mail or email solicitations, rates offered by providers that do not supply the name or location of the hotel until after a reservation has been made or other rates that are not available to the general public. We reserve the right to deny a claim if the availability of the Competing Rate cannot be independently verified at the time of processing the claim.
12. The Best Rate Guarantee does not apply to packaged rates. Packaged rates include Hotel accommodations sold as part of a travel package in which the Hotel does not provide all services (including but not limited to airfare and/or car rental, tours etc.) and Hotel accommodations sold with additional amenities.
13. Corinthia Hotels may deny a claim where the difference between the rates is less than 1%.
14. If the Competing Rate is in a different currency from the rate booked on, the Competing Rate will be converted into the same currency as the rate offered on our website using the exchange rate as published in in place at the time the initial reservation was made. Discrepancies may occur between Corinthia Hotels' rate and the Competing Rate due to differences in exchange rate sources. If the rate discrepancy is solely due to exchange rate fluctuations, we reserve the right to deny the claim.

Why You Should Visit Lisbon in Winter

This charming city is just as magical in the colder months    |   November 2018

Bookmark This Article

Lisbon may just be Europe’s hippest capital city, and it’s warm throughout the year. That’s just two of our reasons to visit this winter

Lisbon © iStock/Sergey_Peterman

When you think of Portugal, the hot summer months may spring to mind, however Lisbon is a city that makes for a rewarding travel destination throughout the entire year. In fact, winter has an extra-special appeal. For one thing, the summer crowds have long departed by the time winter rolls around in Lisbon, and the weather is still a comfortably sunny 15°C.

Lisbon is a city that’s best explored on foot, and even in winter, the fresh scent of the sea hangs in the air and its distinct neighbourhoods retain their unique laid-back, old-world charm. Visitors can stroll from the leafy Jardim Botanico Tropical through Belém and climb the staircase of the Byzantine and Gothic Torre de Belém fortress to enjoy impressive views out to sea. Scale the steeply sloping streets of Bairro Alto in the very heart of the city to admire the vibrant street art that lines them. At the top of the Santa Justa Elevator in the Bairro Alto is one of Lisbon’s very best views: from there you can survey a jigsaw of terracotta-coloured tiled rooves stretching out into the distance.

Lisbon at Night © iStock/Lordrunar
Lisbon Skyline © iStock/joy

A wander through Lisbon may well culminate in a coffee at the grand Praça do Comercio in Baixa, with its yolk yellow edifices and grand old architecture, or in Alfama, the city’s oldest district. On Tuesdays and Saturdays, the Feira da Ladra flea market—Lisbon’s most iconic—sets up shop in Alfama, and it’s worth browsing through the bric-a-brac to discover something quirky or vintage. It’s much quieter during the winter months, and a pleasure to linger a while to soak up the atmosphere.

Visit the Museum of Art, Architecture and Technology before heading across the road for a pastel de nata at the famous Pastéis de Belém, which happens to be the most reviewed food establishment in the world. In winter, you’re guaranteed a seat, a privilege that’s certainly less likely in the summer months. This is the café that invented the famed Portuguese custard tart: during the closure of the convents and monasteries in the 1820s, someone from the Mosteiro dos Jerónimos began to sell pastries in the shop next door. In 1837, that store became the lively bakery it is today.

With the throngs of holidaymakers dissipating during winter in Lisbon, there’s a palpable sense that the city’s beautiful sights and attractions are there just for you. But the most compelling aspect of visiting the city during the cooler months is that its usual laid-back atmosphere is amplified, its easy-going lifestyle is even more apparent. This aside, the weather is warmer here even than Athens, Barcelona or Naples, making Lisbon a winning contender for Europe’s most charming city in the winter.

Book a stay

Lisbon: Family Escape

Book now

Save 20% in Lisbon

Book now

More Stories